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Act 2010 install on Windows Server 2012R2

New Member
Posts: 1
Country: United_Kingdom

Act 2010 install on Windows Server 2012R2

Hi everyone,

 

We are currently using Sage Act 2010 on Windows Server 2003 but I need to move this database onto our new Windows Server 2012R2 server.

 

I have installed Sage Act 2010 onto the new 2012 server and I have copied the database over.  Locally from the 2012 server I can access the database without issue, I am able to browse all client data.

 

However remotely from our Windows 7 desktops, although I have shared the database I recieve the error:

 

"The database could not be accessed.  In order to access this database check your network connection and verify that your database server is available"

 

The 2012 server does not have a firewall installed and I have disabled UAC, I can also browse the network share from my desktop without issue.

 

Any ideas what the problem could be?

 

Thanks, Damien

 

 

New Member
Posts: 2
Country: USA

Re: Act 2010 install on Windows Server 2012R2

Have you found a solution to this yet? I'm having the same problem.

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Act 2010 install on Windows Server 2012R2

We have a Knowledgebase article that covers a number of different scenarios where this error can occur: http://kb.act.com/app/answers/detail/a_id/19640
Please try working through the suggestions for the type of database you are experiencing issues with.

Also, please note that Act 2010 is not listed as being compatible with Windows Server 2012. For more compatibility information, see the following Knowledgebase article: http://kb.act.com/app/answers/detail/a_id/29767