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Act 2010 error after update

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New Member
Posts: 2
Country: USA
Accepted Solution

Act 2010 error after update

 

Act2010 will not open

 

Using Win 7 64, Did a service update of Act 2010 today about a week after original install.

 

The error is     Resolution of the dependeny failed, type= "Act.UI.ActApplication",

                        name= "".Exception message is: The current build operation (build key

                         Build Key[Act.UI.ActApplication, null])   

 

                        and a bunch of System Runtime Serialization errors

 

 

 

I was looking at some other post about the preferences reset, But how do you do the email backup if you can't open the applications?

 

Thanks


Accepted Solutions
Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
New Member
Posts: 2
Country: USA

Re: Act 2010 error after update

Ok

 

I was thinking I was going to lose my email with preference delete.

 

This was not the case, Did the preference delete everything is back to normal.

 

 

View solution in original post


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Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
New Member
Posts: 2
Country: USA

Re: Act 2010 error after update

Ok

 

I was thinking I was going to lose my email with preference delete.

 

This was not the case, Did the preference delete everything is back to normal.