Community
Showing results for 
Search instead for 
Do you mean 
Reply

Act 2010 automatic backup

Copper Super Contributor
Posts: 21
Country: United States

Act 2010 automatic backup

I'm running w7 ultimate 64 bit with Vipre as an anti-virus. The automatic backup was running properly & simply stopped working. No error messages, nothing in the log. Service is set to automatic & is running. I've deleted it and re-configured, rebooted & tried setting it as administrator. Nothing & no indications as to an error. Any ideas???

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act 2010 automatic backup

It's possible that the schedule configuration file is damaged.  Here are instructions for recreating it: KB Article 23920.

Greg Martin
Sage
Copper Super Contributor
Posts: 21
Country: United States

Re: Act 2010 automatic backup

It worked so I tried using the edit function and after I did that it stopped working. Used the same procedure again & voila it worked again. Answer seems to be that the edit function corrupts the xml file even though explorer shows the modification time correctly. I've re entered with my normal 2:30 AM backup time & should know in a couple days if it works properly on a repetitive basis.

 

TY