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Act 2010 and Outlook 2010 Integration - GetHeaderProps Error

New Member
Posts: 2
Country: USA

Act 2010 and Outlook 2010 Integration - GetHeaderProps Error

I am getting the fo9llowing error when sending an email from my corporate Exchange account within Outlook: GetHeaderProps::We don't expect an @ in an exchange address

 

Act is up to date with the latest hotfixes and so is Outlook.  What is causing this problem?

Moderator
Posts: 719
Country: USA

Re: Act 2010 and Outlook 2010 Integration - GetHeaderProps Error

If applying the latest Hotfixes didn't fix it, this could be because Act! 2010 and Outlook 2010 are not compatable. Outlook 2007 is the latest version of Outlook compatible with Act! 2010 (See http://www.act.com/products/system/2010/  for system requirements).

 

 

 

 

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com
New Member
Posts: 2
Country: USA

Re: Act 2010 and Outlook 2010 Integration - GetHeaderProps Error

That's interesting because the integration worked fine with Outlook and IMAP and POP3 accounts.  But once I added an Exchange account, the error started occuring.  I tried calling the support line, but after 15mins of being on hold I gave up.  The online chat never answered either.

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Posts: 14,384
Country: Australia