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Act 2010 Ver 12

New Member
Posts: 1
Country: USA

Act 2010 Ver 12

When I first upgraded to 2010 ver 12 the configuration was exactly as I used it in 2009. However shortly after install

the Notes field did not come up when I opened ACT. I went to Support and they assisted me in changing the settings

so that Notes appears under My Record at all times....Now I'm back using ACT regularly and the Notes field is not

visible again....of course my warranty is expired and I did not purchase a support option...Support told me this

was known problem...Act is at the latest version so a fix hasn't been provided...


any suggestions would be appreciated.


GP Kelly


Bronze Contributor
Posts: 955
Country: Australia

Re: Act 2010 Ver 12

Make sure that you have the latest updates to version 12 would be the first suggestion.


In the filters also make sure it is set to all dates as this can hide notes if set to any other setting.

Paul Buchtmann Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.