01-13-2011 07:26 AM
When I first upgraded to 2010 ver 12 the configuration was exactly as I used it in 2009. However shortly after install
the Notes field did not come up when I opened ACT. I went to Support and they assisted me in changing the settings
so that Notes appears under My Record at all times....Now I'm back using ACT regularly and the Notes field is not
visible again....of course my warranty is expired and I did not purchase a support option...Support told me this
was known problem...Act is at the latest version so a fix hasn't been provided...
any suggestions would be appreciated.
01-15-2011 04:21 PM
Make sure that you have the latest updates to version 12 would be the first suggestion.
In the filters also make sure it is set to all dates as this can hide notes if set to any other setting.