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Act 2010 Create Company from contact error message

Master Commentator
Posts: 287
Country: USA

Act 2010 Create Company from contact error message

Hello,

 

When I select the following menu options Contacts - - > Create Company from Contact (from either contact view), I get the following error

TBL_Company Custom ID is read only field. Can't be modified,

 

If it helps, I'm using Vista when this happens.

 

Any help would be greatly appreciated.

Thank you

Moderator
Posts: 4,395
Country: USA

Re: Act 2010 Create Company from contact error message

There's a company field called Custom ID that is set to read only. When creating company from a contact, it is trying to write data into the Custom ID field.

 

You have two options

1.  Unlink the Custom ID field

2.  Remove the Read Only permission on the field.

Master Commentator
Posts: 287
Country: USA

Re: Act 2010 Create Company from contact error message

Hi David,

 

As both options thhat you suggest are defaults in ACT! 2010, I think that it is best to remove the read-only permission, opposed to tinkering with an ID field, as the ID field is probably used elsewhere to link records in a report or something. What do you think?

 

Thank you

Tracy

Moderator
Posts: 4,395
Country: USA

Re: Act 2010 Create Company from contact error message

Custom ID isn't a default field, so you can do either option.  I would remove the read only attribute as well.