12-05-2009 11:28 AM
I can't seem to open the Layout Designer. When I click on Tools, Design Layouts, Contacts, I get to the screen to select layout size. But after I select the one I want, nothing happens. My cursor just stops working after a while and I'm back to the Contacts screen. I've tried getting in via create new fields, but that doesn't work either. I just end up back on the Contacts page. Help!!
12-08-2009 11:26 AM
Is there any chance that the designer is in fact open, but underneath the Act! application?
I see it do this to me with regularity in Act! 2010.
Look in your task bar and click the icon for it if it is there. Likely, it will hide again after a bit and you will need to repeat the process...