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Act 2010 Backup Error

New Member
Posts: 1
Country: USA

Act 2010 Backup Error

I have been attempting to back up our Act! 2010 database with the following errors:


The following error occurred during backup.  The backup was cancelled.


The server principal "ACTADMIN" is not able to access the database "model" under the current security context.  BACKUP DATABASE is terminating abnormally.  PRC_MAINT_BACKUPDB: ERROR EXECUTING model DATABASE BACKUP STATEMENT


Not sure exactly when this started happening, but it won't give me a proper full back up now.  Any suggestions?  I have been looking for this exact issue with no results.

Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Act 2010 Backup Error

Try starting ACT! by right clicking on the ACT! icon and selecting Run as Administrator from the context menu and see if that allows you to complete the backup.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer