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Act 2009 version 11 Data Transfer Issues

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New Member
Posts: 1
Country: USA

Act 2009 version 11 Data Transfer Issues

I am trying to transfer my information from my old computer to my new computer. Now, I will not be using my old computer so I do not need to keep them synced up in anyway. I have installed act on the new computer and tried doing back up transfers and everything and I am still not able to get my information from my old computer to my new computer.

Employee
Posts: 43
Country: United_Kingdom

Re: Act 2009 version 11 Data Transfer Issues

Hi JoeSki,

 

Sorry to hear you're having trouble migrating your data.

 

As you've hinted at in your post, the way we recommend transferring databases from one machine to another is by:

 

  1. Backing up the database
  2. Moving that backup file to the new computer
  3. Restoring the backup there.

You'll find more details on this in our KnowledgeBase article on the subject.

 

If you can provide more details on exactly what's causing you a problem, hopefully we can help you find a solution.

 

Bronze Elite Contributor
Posts: 1,307
Country: United_Kingdom

Re: Act 2009 version 11 Data Transfer Issues

Make sure you use the Restore As (2nd) option and not the Restore option.