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Act 2009 and Outlook 2003 address book problem

New Member
Posts: 13
Country: United States

Act 2009 and Outlook 2003 address book problem

When I open Outlook I get the following message:

 


ACT! Address Book
---------------------------
The ACT! Address Book service is not properly configured, or the configured database  is locked.  Do you want to configure it now?
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Yes   No  
---------------------------
 I don't want there to be any interaction between Act and Outlook.  How can I stop this message?

 

TIA,

 

Jeff

Moderator
Posts: 4,395
Country: USA

Re: Act 2009 and Outlook 2003 address book problem

Follow the KB article below to remove the address book.

 

How To Remove Your ACT! Address Book from Microsoft Outlook

Copper Contributor
Posts: 11
Country: United States

Re: Act 2009 and Outlook 2003 address book problem

I had the same problem and had never set up an ACT! address book.  This KB article 13531 easily resolved the problem for Outlook 2003 and 2007.