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Act 2009 Protexis error message Will not open DB

New Member
Posts: 5
Country: USA

Act 2009 Protexis error message Will not open DB

Get error msg "Act has detected that Protexis licensing service may not be started or installed properly ..."
1.The SQL service is running
2. Protexis service is NOT listed in Services
3. Add/remove programs [running xp sp3] does NOT give repair option, only uninstall.  I have to repair this, not uninstall, because  I cannot find the disk for Act2009.  I do have one for Act2007 but don't know if it will read data created on 2009 version.  Also don't know if it would install at all, how do I know it will not just fail due to a "previous installation."?
How do I repair this?

Thank you.

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Act 2009 Protexis error message Will not open DB

What things occured on the system - when ACT! was still working and prior to it not working?