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Act 2009 Dialer

New Member
Posts: 1
Country: USA

Act 2009 Dialer

Can someone explain to me the hardware that is required to link my phone to my PC?

I'm guessing that a USB modem and its software will do it.  

That right?  


Currently I have a printer/fax between the phone wall outlet and my phone

TIA for your help.



Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Act 2009 Dialer

That is actually a Windows issue. ACT! simply uses the Windows dialer so the hardware requirements and setup is a Micro Soft issue. 

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
Bronze Contributor
Posts: 1,393
Country: USA

Re: Act 2009 Dialer

Hi Carlf - Roy is right.  The control of the dialer is done through Microsoft. 


But you asked what equipment is needed.  A modem is all you need.  Internal or external.  As long as you can get the modem to connect to the phone line, you should be able to use the dialer in ACT.


Don't forget that you have to set it up in preferences.  Again, as Roy mentioned, it will then use the Windows dialer.



John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Nickel Elite Contributor
Posts: 934
Country: USA

Re: Act 2009 Dialer

[ Edited ]

Without a modem contact  ACT! Magic Jack add-on.

I think there are other act! voip addons that do not require modem but I could be wrong as I was once before.  I use the conexant modem that came with my dell desktop. get a good v.92  internal or external.. US Robotics is great stuff..  cheers - fsb

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
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Astute Commentator
Posts: 28
Country: USA

Re: Act 2009 Dialer

I set up my ACT dialer with a phone and VOIPBuster using a Telbox and I have the dialer line going into a splitter and one goes to the phone the other one to the Telbox and the dialer dials the number, connects to VOIPbuster and voila, the ACT dialer dialogue opens up and records it automatically.