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Act! 2008

Tuned Listener
Posts: 35
Country: United States

Act! 2008

 We have a data base with several custion fields, and it appears we are losing some data during syncronization. Some data from the custon field on the remote database fails to migrate to the publisher databse.

 

Any ideas? 

 

 

TIA 

 Dee

Moderator
Posts: 4,395
Country: USA

Re: Act! 2008

Dee,

 

Is this only happening on a certain field?  Are all your remote users having this issue?  Is the data missing from the remote and parent database?

Tuned Listener
Posts: 35
Country: United States

Re: Act! 2008

David,  It appears to be happening wiht custom created fields. We have many custom created fields, but it's not happening al the time only occasionally. The information disappears from both the remote and parent database.

 

Dee

Tuned Listener
Posts: 35
Country: United States

Re: Act! 2008

David,

 

We have our host database on a desktop computer and the remotes are on laptops, it occurred to me our problems could be happening because our user that uses the host database is not an administator. It doesn't, however, explain why it only happens sometimes, but could that be the solution?.

 

Dee