08-21-2008 11:17 PM
When I try to scan for duplicates using the email address, I get the following message. . .
"Unable to cast object of type 'System.String' to type 'Act.Framework.MutableEntities.MutableEntityFieldDescriptor'"
Any suggestions? Has anything been done in 2009 that will resolve this error?
08-21-2008 11:21 PM
FYI after further research, this ocurs with most duplicate scans I attempt. Any suggestions for workarounds to scan for dupes?
09-15-2010 11:31 AM
I am seeing this error in ACT! by Sage Premium 2010 Version 22.214.171.124, Hot Fix 1.
This error occurs when I choose <none> for the second or third search drop downs in the Scan for Duplicate Contacts window. If all three drop downs are populated I don't see any errors and the scan completes. The error message is caused regardless of whether email address is one of the search options.