12-22-2009 05:51 PM
I just purchased a new laptop with Windows 7. I use Act! 2008 and have everything installed. When I tried to open my Act! program I received this error: type initializer for 'protexis. ' threw an exception. After 'protexis. ' there is a square.
Can anyone help me with this exception so I can get into the program?
12-23-2009 05:29 AM
There's a knowledgebase article on this. You can find it here:
I'd suggest running through the suggested steps in this article.
Hope that helps!
12-23-2009 06:18 AM
I assume you're aware that ACT! 2008 doesn't officially support Windows 7 (which is only supported with ACT! 2010)? It does run for some users, but might have issues that can't be fixed.
Also, if you have a 64-bit version of Windows, ACT! 2008 won't have any chance of running as 64-bit OS support was only added with ACT! 2009
09-17-2010 07:07 AM
I just want to make sure that I am clear on this. We are using ACT 2008 Premium on one laptop. The laptop has Windows 7 32-bit installed. We had made the mistake of installing 64-bit. So my question is...Does ACT 2008 run on Windows 7 32-bit version? The user is having syncing issues and I am wondering if it is caused by Windows 2007.
09-17-2010 07:14 AM
While we have had some users who have installed ACT! 2008 on Windows 7 and have not reported any issues, ACT! 2008 was not designed or tested on that O/S and is therefore not supported. Most commonly, I have heard issues in the areas of Outlook/Email and MS Office integration and some syncing issues. You could try disabling User Account Control in Windows 7 if you have not already done so. ACT! 2009 was the first version supported on 64-bit systems and ACT! 2010 was the first version to be certified for Windows 7.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
09-17-2010 01:10 PM - edited 09-17-2010 01:11 PM
While that will work, you may want to try install it using Windows 7 32 bit. Although XP Compatibility mode works, we haven't had good feedback on performance from users that we've set up with it.
I realise it's not a supported setup, but not supported doesn't always mean it won't work. We've had users running ACT! 2008 successfully and syncing on Windows 7 32 bit.
Might be worth a try for you. Worst case you can always revert back to installing it in the XP Mode VPC.
11-15-2013 07:49 AM
I have been using Act 2008 with my mac o/s windows 7... but for some reason after 2 years it's decided not to work!!!! Sage runs and I can see the tab at the bottom of the page, but when I click the tab to open page.... Nothing, besides the small window!