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Act 2008 Sync problems after moving subscriber DB

New Member
Posts: 3
Country: USA

Act 2008 Sync problems after moving subscriber DB

Hi,

 

I moved a subscriber's db to another computer and according to the knowledgebase directions.  In following the KB steps (answer ID 19817) to restart synchronizations I am stuck at step 3 where I am to "3. Click Manage Main Database Location".  That option is greyed out.  Any suggestions?

 

Thanks,

 

Frank

 

- Both Subscriber and Publisher are running Act 2008 (10.0.3.182 Hotfix 1).

- Subscriber is Vista and Publisher is XP.

New Member
Posts: 1
Country: United States

Re: Act 2008 Sync problems after moving subscriber DB

Did you move the remote database like the KB referenced?
New Member
Posts: 3
Country: USA

Re: Act 2008 Sync problems after moving subscriber DB

I went back and reviewed the instructions.  The only difference was that I ended up renaming the database on the subscriber's.  Is there anyway to fix that mistake?
Moderator
Posts: 4,395
Country: USA

Re: Act 2008 Sync problems after moving subscriber DB

Renaming the remote will cause sync to break.  Change it back to the original name and attempt to sync again.