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Act 2008 Dialer Setup - Help Pls!!!

New Member
Posts: 2
Country: United Kingdom

Act 2008 Dialer Setup - Help Pls!!!

Hi - I'm running ACT 2008 in the UK and simply want to make calls to Contacts using a headset and having ACT dial the phone number for me at the touch of a button.

 

Currently, the best I can do is get ACT to dial the number but when the Contact picks up, I can hear them but they can't hear me, as soon as I click talk I'm cut off - I've checked my Microphone is set to on - Do I need a telephone?? as I currently am connected straight into a phoneline. If so what type of phone do i need?? Do I also need any additional software?? or is everything I need provided in ACT 2008??

 

Look forward to any help or tips - Regards - Gelf

Nickel Elite Contributor
Posts: 934
Country: USA

Re: Act 2008 Dialer Setup - Help Pls!!!

question;

  Are you using DSL ?

  Cable / Broadband ?

  Regular phone line ?

 

 

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
New Member
Posts: 2
Country: United Kingdom

Re: Act 2008 Dialer Setup - Help Pls!!!

Hi Bill - Thank you for your assistance - I'm using a regular phoneline - hope this helps??
Nickel Elite Contributor
Posts: 934
Country: USA

Re: Act 2008 Dialer Setup - Help Pls!!!

Are you making sure you have a dial tone before you use the act dialer to initiate the call ?
Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html