06-23-2008 06:36 PM
06-23-2008 06:57 PM
If you've tried both, what version of ACT! (the full build from Help | About)?
What version of Office?
06-24-2008 11:24 AM
I had the same problem after upgrading from 2006 to 2008 with Office XP.
I tried everything in the KB - no joy. Finally, uninstalling - upgrading Office XP to Office 2003 and reinstalling put everything as it should be. Been working fine now for 3 or 4 months.