Community
Showing results for 
Search instead for 
Do you mean 
Reply

Act 2008 (10.0) Mail Merge problems / No Act! menu in Word and No ACT7.OfficeAddIn either

New Member
Posts: 1
Country: USA

Act 2008 (10.0) Mail Merge problems / No Act! menu in Word and No ACT7.OfficeAddIn either

I have tried all the fixes posted to the ACT knowledge base and still cannot get the Act! menu to show up in the WORD menu bar.  Can anyone help???  By the nuber of posts I have seen and read, this is a big problem.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Act 2008 (10.0) Mail Merge problems / No Act! menu in Word and No ACT7.OfficeAddIn either

Have you tried this ACT! Knowledge Base article - http://tinyurl.com/3korv3 and this - http://tinyurl.com/4bummj

 

If you've tried both, what version of ACT! (the full build from Help | About)?

What version of Office?

Copper Super Contributor
Posts: 74
Country: Canada

Re: Act 2008 (10.0) Mail Merge problems / No Act! menu in Word and No ACT7.OfficeAddIn either

I had the same problem after upgrading from 2006 to 2008 with Office XP.

 

I tried everything in the KB - no joy.  Finally, uninstalling - upgrading Office XP to Office 2003 and reinstalling put everything as it should be.  Been working fine now for 3 or 4 months.