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Act 2007 ver.9 calendar is very slow!, Please Help!

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Copper Contributor
Posts: 10
Country: USA
Accepted Solution

Act 2007 ver.9 calendar is very slow!, Please Help!

we use Act 2007, ver 9.0.  We have 3 users that share a database through a local network.  It has only been real recent (within the past month), that we have started to have a problem with the speed of processing, especially calendar items.  Also, this problem is only happening on 2 of the 3 computers.  I have gone through activity history and deleted almost all of the items that are past date, but that is still not helping.  We really need the program to run like it once was ASAP.  We only have about 400 contacts in the system.  I'd appreciate any help with this.

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Solution
Accepted by topic author Daisy
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 10
Country: USA

Re: Act 2007 ver.9 calendar is very slow!, Please Help!

It turns out the problem was with a new windows XP Service Pack 3 update.  I uninstalled that Service Pack on the 2 computers with the problems and everything is working like before with no delays.

 

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Copper Contributor
Posts: 10
Country: USA

Re: Act 2007 ver.9 calendar is very slow!, Please Help!

ANYBODY??????
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Act 2007 ver.9 calendar is very slow!, Please Help!

With it happening on only two of three systems, I would suspect a problem with the network itself.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 10
Country: USA

Re: Act 2007 ver.9 calendar is very slow!, Please Help!

This is the only program we are experiencing this problem with, and it is only on the calendar and activities.  one of the computer's that is having the problem is the main database computer.
Copper Contributor
Posts: 10
Country: USA

Re: Act 2007 ver.9 calendar is very slow!, Please Help!

Could it have anything to do with the Version of Act including Hotfixes etc., or possibly with new Windows (updates) downloads?
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Act 2007 ver.9 calendar is very slow!, Please Help!

Not likely
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Solution
Accepted by topic author Daisy
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 10
Country: USA

Re: Act 2007 ver.9 calendar is very slow!, Please Help!

It turns out the problem was with a new windows XP Service Pack 3 update.  I uninstalled that Service Pack on the 2 computers with the problems and everything is working like before with no delays.

 

New Member
Posts: 1
Country: United States

Re: Act 2007 ver.9 calendar is very slow!, Please Help!

I was thinking that the new ver on net passport  might be the problem.  I have the same problem and more the calendar keep on advanceing into the future it is now on the year 2025 which seems like a stoping point for this program  act 2007 ver 9