09-04-2020 02:31 PM
A couple years ago, Swiftpage Act! sent out a notification to its entire install base that the third party company they use for their software activation and license tracking was leaving the business. Customers on v18, 19 and 20 were given a free update that directed their activation to the new activation servers. Customers on v17 and below were required to purchase an upgrade to v20 or higher at that time.
In other words, the version you are on is no longer supported and will no longer activate since the third party company is no longer in the business. https://www.act.com/resources/obsolescence-policy
As of June 30th, Act! has ended the sale of Act! Pro and all perpetual licenses in favor of Act! CRM Subscription and Act! Growth Suite Subscription.
You may qualify for a discount.
Give me a call to discuss or call Act! directly.
Act! Certified Consultant