08-30-2008 04:59 AM
If you are trying to update data already in ACT!, the ACT! import won't do that. It can only add new contacts or import to blank fields.
To update data in ACT!, you need itImport - the Basic version should do it if you only want to update fields in the Contact or Company records.
09-02-2008 06:22 AM
09-02-2008 06:37 AM
That would replace the entire record, not just specific fields.
Have a look at this ACT! Knowledge Base article - http://tinyurl.com/5zdgy9
Item 13 explains the issue
09-02-2008 06:43 AM
09-02-2008 06:47 AM
09-02-2008 06:50 AM