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Act! 2007 Emails not sending but receiving

New Member
Posts: 1
Country: United Kingdom

Act! 2007 Emails not sending but receiving

Hi - can you help me please?


I've just installed Act! 07.  All working fine except for email.  I have a pop3 and smtp ISP.  It will recieve emails fine but wont send.  I don't get any error message.  Just click on send and receive and it flashes up as though it's going to do something but doesn't (unless there is something to receive).  Emails still stay in outbox.


Any ideas please?



Posts: 4,395
Country: USA

Re: Act! 2007 Emails not sending but receiving

When setting up the internet email account in ACT!, go to the advanced tab to do a test connection.  See if any of the tests fail.  You may just need to enable "My SMTP server requires authentication"  on the Outgoing Mail Server tab.


Also, if your internet mail provider requires custom ports to receive, then you will need to use another email system.