02-23-2008 09:36 AM
02-23-2008 09:47 AM - last edited on 03-05-2008 04:12 PM by tashina
Your version of Act may not support Outlook 2007 as that program changed formats and such. Here is a link to the Act instructions that may help: LINK
Not sure if it will, but you can review it to see if you have tried what they suggest. My immediate guess is that there needs to be an update to Act to support this version of Outlook, just as was needed when Outlook upgraded to 2003 and Act 6 needed a fix. You might be better off upgrading Act to v2008 as it is immensely better than 2007 - however it is all relative as v2008 still has a long way to go in my opinion! It does support Outlook 2007 though as this is what I use. Good luck...
{link shortened to fix scrolling issue}
03-05-2008 01:13 PM
03-09-2008 07:28 AM
The only real solution is to upgrade to ACT! 2008, which added support for the new Office 2007 formats
sherylbaker wrote:Kim,This is exactly the problem I am having. Did you figure it out?
03-15-2008 01:28 PM
03-16-2008 01:03 AM
03-16-2008 01:05 AM
03-17-2008 07:44 AM
03-17-2008 07:54 AM
03-17-2008 08:03 AM