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Act 2006 Installed on Windows Vista PC.!.

New Member
Posts: 1
Country: USA

Act 2006 Installed on Windows Vista PC.!.

Problem: Act 2006 was installed on a Windows Vista PC. Problem: Act2006 is not listed in the Programs and Features (Add and remove programs), but it is listed under startup. Problem: The uninstall listed under Act 2006 in startup does not uninstall Act2006. Problem: Act 2008 will not install. The error message informs me I must uninstall Act 2006. Any suggestions? I want to install Act 2008.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Act 2006 Installed on Windows Vista PC.!.

This is a procedure I wrote to get the most clean install possible:
Uninstall any version of ACT! from Windows Control Panel | Add/Remove Programs
Use the Uninstaller.exe from the ACT! KB 19338 (the exe, not the manual uninstall)
Uninstall .Net Framework (all versions) - this does NOT apply to Vista users as .Net 2.0 is part of the OS and can't be uninstalled
Uninstall any MS SQL items from the Control Panel if istill there
Uninstall MSXML Services from Control Panel if it's still there
Perform a Selective restart with MSCONFIG as per ACT! KB 14499
Install .Net 2.0 Framework from MS web site (again only for XP, not Vista users)- http://www.microsoft.com/downloads/details.aspx?familyid=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en
Manually install MS SQL as per ACT! KB 19386
Install ACT! 10
Install ACT! 10.01 patch if the previous install was the previous build
Restore from Selective Startup Mode with MSCONFIG
Reboot