Problem: Act 2006 was installed on a Windows Vista PC. Problem: Act2006 is not listed in the Programs and Features (Add and remove programs), but it is listed under startup. Problem: The uninstall listed under Act 2006 in startup does not uninstall Act2006. Problem: Act 2008 will not install. The error message informs me I must uninstall Act 2006. Any suggestions? I want to install Act 2008.
This is a procedure I wrote to get the most clean install possible: Uninstall any version of ACT! from Windows Control Panel | Add/Remove Programs Use the Uninstaller.exe from the ACT! KB 19338 (the exe, not the manual uninstall) Uninstall .Net Framework (all versions) - this does NOT apply to Vista users as .Net 2.0 is part of the OS and can't be uninstalled Uninstall any MS SQL items from the Control Panel if istill there Uninstall MSXML Services from Control Panel if it's still there Perform a Selective restart with MSCONFIG as per ACT! KB 14499 Install .Net 2.0 Framework from MS web site (again only for XP, not Vista users)- http://www.microsoft.com/downloads/details.aspx?familyid=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en Manually install MS SQL as per ACT! KB 19386 Install ACT! 10 Install ACT! 10.01 patch if the previous install was the previous build Restore from Selective Startup Mode with MSCONFIG Reboot