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Act 2006 - Can't Enter Phone Numbers

New Member
Posts: 2
Country: USA

Act 2006 - Can't Enter Phone Numbers

Help! We have been using Act 2006 since it came out and it has always been fine with entering phone numbers and all of a sudden about 15 minutes ago, for some odd reason it now will not let me type anything in any of the phone number fields. In fact, if I try and type a number it doesn't show up and instead a blank new contact page pops up and replaces the contact I was previously in. I did try getting out of Act and opening back up, plus I even shut the whole computer down, but still I am having this problem. Does anyone know about this and/or preferably know how I can resolve it?

 

Any insight would be much appreciated!

 

Thanks, Rita

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Act 2006 - Can't Enter Phone Numbers

What is the full build of ACT! (from help | about)?
What operating system?
Is it only phone fields?
Does the same happen in the demo database?
New Member
Posts: 2
Country: USA

Re: Act 2006 - Can't Enter Phone Numbers

Hello Mike,

 

Thanks for your reply, but a few hours after my post yesterday it all of a sudden started working again. Today it's been fine as well so for now I'm good. If that changes I will probably post another reply for you!

 

Thanks so much!

 

Rita

Copper Elite Contributor
Posts: 514
Country: USA

Re: Act 2006 - Can't Enter Phone Numbers

Did you by chance reboot since your original post?  I am always amazed at what a reboot will fix.

 

Often times it's the simple things that fix the most strange issue :-)

Mark Hammer
ACT! Fanatic