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Act 13 - Problem when Clearing a Single Instance from Recurring Activity

New Member
Posts: 1
Country: Canada

Act 13 - Problem when Clearing a Single Instance from Recurring Activity

When I "Clear" a single occurrence of a recurring activity (like a birthday) within the Alarms pop-up window, I then get 6-7 new alarms with the same date from previous years (2007, 2008, 2009 etc.).  I then have to clear each one of those and sometimes it happens again.  If I go to the Contact window instead, I now have multiple entries of the recurring appointment, depending on how many times I tried to clear it from within the Alarms window.

My version is Sage ACT! Pro 2013 Version 15.0.301.0.  My database was imported from a previous version, Act for Windows 9 (2007?).  My assumption is that this is either a glitch in Act 2013 itself, or a data import glitch between the two versions.

Any suggestions on how to fix this?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Act 13 - Problem when Clearing a Single Instance from Recurring Activity

Were the previous activities cleared? Check in Task List
Do you sync ... with another ACT! database, Outlook, Google or a mobile device?