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Act 11 patch disappeared

Copper Super Contributor
Posts: 122
Country: United Kingdom

Act 11 patch disappeared

Noticed in the updates link selecting Permium. v11 for UK doesn't show the download any more

Should I install the patch I downloaded before it went offline or is it offline for a reason and I should wait for another patch to be released?

Andy
Andy Kent
Angel Solutions (UK and NZ)
www.angelsolutions.co.uk
Moderator
Posts: 4,395
Country: USA

Re: Act 11 patch disappeared

Where exactly are you looking?  The one you downloaded to update your other machines will be fine.
Copper Super Contributor
Posts: 122
Country: United Kingdom

Re: Act 11 patch disappeared

[ Edited ]

http://www.act.com/support/updates/index.cfm?show_downloads=true&product=9&version=12&locale=5

Even in the KB article it only list US and CAN versions?
http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2364...

Thanks

Andy

 

 

<Fixed link>

Message Edited by dlunceford on 03-16-2009 10:11 AM
Andy Kent
Angel Solutions (UK and NZ)
www.angelsolutions.co.uk
Moderator
Posts: 4,395
Country: USA

Re: Act 11 patch disappeared

The KB never had the UK updates.  Were you able to download the UK update from the website last week?  I will look into getting the UK update added to the website.
Copper Super Contributor
Posts: 122
Country: United Kingdom

Re: Act 11 patch disappeared

Yes we did - hence nervous about installing this if it was taken offline for a reason?
Andy Kent
Angel Solutions (UK and NZ)
www.angelsolutions.co.uk
Moderator
Posts: 4,395
Country: USA

Re: Act 11 patch disappeared

There are currently no reported issues that would result the update to be taken down from the website.  You will be fine applying the update you downloaded earlier.

Copper Super Contributor
Posts: 122
Country: United Kingdom

Re: Act 11 patch disappeared

ok that's fine - but for a remote colleague - how do they download the patch?
Andy Kent
Angel Solutions (UK and NZ)
www.angelsolutions.co.uk
Moderator
Posts: 4,395
Country: USA

Re: Act 11 patch disappeared

It should be available from Help > ACT! Update.
Copper Super Contributor
Posts: 122
Country: United Kingdom

Re: Act 11 patch disappeared

Mine tells me we already have the latest version even though I've not installed the patch yet?!!
Andy Kent
Angel Solutions (UK and NZ)
www.angelsolutions.co.uk
Copper Super Contributor
Posts: 122
Country: United Kingdom

Re: Act 11 patch disappeared

Any news on this? We have some pretty major bugs in version 11 that need sorting and we've waited a long time for this fix - can you let me know where we can access this from for the UK please?

Andy
Andy Kent
Angel Solutions (UK and NZ)
www.angelsolutions.co.uk