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Access to the path 'PATH NAME' is denied. Can anyone help?

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Copper Contributor
Posts: 7
Country: USA
Accepted Solution

Access to the path 'PATH NAME' is denied. Can anyone help?

I have user who is running Act 10 and when he tries to save a new template he gets these errors. 

 

 Save As - Bill Hart Cannot access this file. Check security priveledges over the network drive.

 

ACT! by Sage - Access to the path 'PATH NAME' is denied.

 

I have checked the user rights on the folder that is located on the server and all of the users who are getting this error have full control. The database is shared out from a server running Windows Server 2003.

 


Accepted Solutions
Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 7
Country: USA

Re: Access to the path 'PATH NAME' is denied. Can anyone help?

The resolution for this was to unshare the database then share it again.

View solution in original post


All Replies
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Access to the path 'PATH NAME' is denied. Can anyone help?

Do all users get this error?
Can the user same a normal file to the Templates folder from Windows?
Is he sure he's saving it with a unique name?
Copper Contributor
Posts: 7
Country: USA

Re: Access to the path 'PATH NAME' is denied. Can anyone help?

Yes all the users who access this database get the same error.

Copper Contributor
Posts: 7
Country: USA

Re: Access to the path 'PATH NAME' is denied. Can anyone help?

They are all able to save any other file to this folder just not anything from Act.

Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 7
Country: USA

Re: Access to the path 'PATH NAME' is denied. Can anyone help?

The resolution for this was to unshare the database then share it again.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Access to the path 'PATH NAME' is denied. Can anyone help?

Thank you for sharing your resolution!
Greg Martin
Sage
New Member
Posts: 2
Country: USA

Re: Access to the path 'PATH NAME' is denied. Can anyone help?

Where do you click unshare and then share again?

 

New Member
Posts: 2
Country: USA

Re: Access to the path 'PATH NAME' is denied. Can anyone help?

I am so frustrated with ACT!  All of a sudden I am getting an error message that will not allow me to import an excel spreadsheet into a database.  UGH!!  And I am NOT believing that in order to get any help, I have to PURCHASE a VERY expensive plan.... PLEASE HELP ME get past this error message.

 

It reads:"Access to the path 'C:\Program Data\SageSoftware,Inc\SageAct!\13.1.111.0ImportCSV.txt' is denied.

HELP!!

 

I looked for answers online and it tells me to delete the pad file... but that does nothing to help.  I do not have the option of "share" since I am a one license user.

 

New Member
Posts: 1
Country: USA

Re: Access to the path 'PATH NAME' is denied. Can anyone help?

I have the same issue. I don't know what to do. I will try to return ACT back to Amazon.com today. No way I will support this greedy company.

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Access to the path 'PATH NAME' is denied. Can anyone help?

If you want help how about a few details: windows version, ACT! version, what are you doing when you get the error?

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129