Community
Showing results for 
Search instead for 
Do you mean 
Reply

Access is denied. This initial program cannot be started: C:\Windows\system32\memshell.exe -cd 4. Please consult help for more information.

New Member
Posts: 1
Country: Germany

Access is denied. This initial program cannot be started: C:\Windows\system32\memshell.exe -cd 4. Please consult help for more information.

Hi,

 

I have the following problem:

 

Access is denied. This initial program cannot be started: C:\Windows\system32\memshell.exe -cd 4. Please consult help for more information.

 

Soon after this message, ACT automatically logging off.

 

Please help.

Best regards.

Nickel Contributor
Posts: 695
Country: USA

Re: Access is denied. This initial program cannot be started: C:\Windows\system32\memshell.exe -cd 4. Please consult help for more information.

Hi Infrastruktur,

From what I was able to find memshell.exe is a proxy file regularly found in remote environments, but can sometimes be malware. Are you running Act! in any sort of a Terminal Server/Remote environment? If you are, this is something that you need to point out to your system administrator as soon as possible. If not, then you may want to scan for malware and try again.

How long has this been going on?
Damien Park
Swiftpage