12-04-2016 06:04 AM - last edited on 12-05-2016 05:43 AM by Gary W
I'm usin ACT 16, when the template created as .adt file contains an image, it is impossible to merge, I get the message " Could not open the item.try again".
How can I solve that?
12-05-2016 05:48 AM
12-08-2016 01:21 PM
Outlook version is 10.
Yes, any size of image included in adt file create the error message, i've tried with images as small as 25ko.
Any other idea/solution?
12-09-2016 03:37 AM
12-09-2016 01:15 PM
Templates without images merges perfectly.
There is only 1 user for windows and outlook, and the issue occurs in act before transfert to outlook.
I don't know what is a local user.
12-12-2016 02:10 AM