06-06-2008 11:17 AM
My ACTemailmessagestore database is over 2 Gig on a databse of 7000 contacts.
I am using Eudora for my email and ACT interfaces with this OK.
I do not need to store any act emails since all are kept in my eudora directory.
Is this normal?
If not what can I do to repair?
06-07-2008 01:12 PM
What version of ACT! (the full build from Help | About)?
What version of Eudora?
Are you sharing on a LAN? If so, are all users using Eudora?
Most likely, you'll need to contact Sage Tech Support... when the email store gets damaged, they have a tool that they can use when remotely connected to you to repair the mail store.
06-09-2008 01:56 PM
When integrating ACT! with Eudora, it utilizes the ActEmailMessageStore to store the e-mails. All the e-mails viewed in ACT! e-mail are beign retrieved from the ActEmailMessageStore. With that being said, this is normal behavior.