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ACTemailmessagestore sql database is HUGE!! ACT 2007

New Member
Posts: 16
Country: USA

ACTemailmessagestore sql database is HUGE!! ACT 2007


My ACTemailmessagestore database is over 2 Gig on a databse of 7000 contacts.

 

I am using Eudora for my email and ACT interfaces with this OK.

 

I do not need to store any act emails since all are kept in my eudora directory.

 

Is this normal?

 

If not what can I do to repair?

 

Thanks

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACTemailmessagestore sql database is HUGE!! ACT 2007

What version of ACT! (the full build from Help | About)?

What version of Eudora?

Are you sharing on a LAN? If so, are all users using Eudora?

 

Most likely, you'll need to contact Sage Tech Support... when the email store gets damaged, they have a tool that they can use when remotely connected to you to repair the mail store.

Moderator
Posts: 4,395
Country: USA

Re: ACTemailmessagestore sql database is HUGE!! ACT 2007

Hello kyoung,

 

When integrating ACT! with Eudora, it utilizes the ActEmailMessageStore to store the e-mails.  All the e-mails viewed in ACT! e-mail are beign retrieved from the ActEmailMessageStore.  With that being said, this is normal behavior.

 

Thanks.