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ACTPro 2013 install errors

Copper Contributor
Posts: 27
Country: United States

ACTPro 2013 install errors

Trying to install ACT Pro 2013 on an HP 3505 PC running Windows 7 Home Premium 64 bit.

 

i7 processor with 8 GB RAM.

 

Getting the following errors:

 

SAGE ACT Pre-Requisite has encountered and error and needs to close.

 

SQL Server did not install properly.

 

Nothing is installed.

 

Any suggestions?

 

Thanks

 

 

 

 

Nickel Elite Contributor
Posts: 934
Country: USA

Re: ACTPro 2013 install errors

[ Edited ]

1: View your Control Panel / Programs Features
and see if you have anyting that looks like SQL as being installed.

 

Other useful Command:  Run services.msc

 see if you have anthing listed starting with SQL  server(act7)  somthig like that.

  At times, that service will fail to start when pc is booted? So you need to manually start it.

 

then

Please confirm you meet system requirements(sounds like you probly do?)
http://na.sage.com/Sage-ACT/products/system/2013/ 

then

Sage ACT! Knowledgebase  search results for: 2013
http://kb.sagesoftwareonline.com/app/answers/list/p/6512/search/1#s=eyJzZiI6eyIxNzYiOnsiZmlsdGVycyI6....
 
Then you can perform more specific searches:  2013 SQL Server did not install properly
http://kb.sagesoftwareonline.com/app/answers/list/p/6512/search/1#s=eyJzZiI6eyIxNzYiOnsiZmlsdGVycyI6...


also here are results for search: 2013 error message SQL Server did not install properly
http://kb.sagesoftwareonline.com/app/answers/list/p/6512/search/1#s=eyJzZiI6eyIxNzYiOnsiZmlsdGVycyI6....

Cheers - FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
Copper Contributor
Posts: 27
Country: United States

Re: ACTPro 2013 install errors

Thanks.  I finally got it set up by doing a complete reinstall of Windows 7 Pro.  Several things were no working correctly such as wireless print and the trackpad, so I just decided to start over from scratch and get things set up again.

 

Walt

Copper Elite Contributor
Posts: 257
Country: Australia

Re: ACTPro 2013 install errors

Generally you will get that error message when SQL fails to install properly.  There can be several reasons for this.  To get the specific error message that relates to the SQL install you need to do a manual install of the SQL and go from there.

However, it seems as though quite a few things were not functioning right on your PC.

Good to hear its up and running.

 

Cherie Buttsworth
ACT! Certified Consultant
Simply PC
cherie@simplypc.com.au