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ACT7 Act Reader, unknown password?

New Member
Posts: 3
Country: United States

ACT7 Act Reader, unknown password?

I am taking over an act project and they have the act reader util however the password is unknown.  It looks like it can be reset but it keeps saying current password is invalid?  How can I reset?  I can access the server via sql server client becuase the "save password" checkbox is checked but I need to know the password to access from a new server.

 

Please help.

Moderator
Posts: 4,395
Country: USA

Re: ACT7 Act Reader, unknown password?

Please call support.  They will have a utility to reset the password.
New Member
Posts: 3
Country: United States

Re: ACT7 Act Reader, unknown password?

I think I have it. Is it called actreader.exe ? I bring that up but every time I want to reset the password it asks me for the old password?
Moderator
Posts: 4,395
Country: USA

Re: ACT7 Act Reader, unknown password?

No, its a different utility that will grant a temporary password to reset the password.
New Member
Posts: 3
Country: United States

Re: ACT7 Act Reader, unknown password?

Ok thanks. Do you happen to know a specfic name of the utility or something so I know what to ask for?
Moderator
Posts: 4,395
Country: USA

Re: ACT7 Act Reader, unknown password?

Its called ACT! Reader Utility Password Reset Tool