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ACT2012 freezes when PC wakes from sleep.

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Copper Elite Contributor
Posts: 227
Country: New_Zealand
Accepted Solution

ACT2012 freezes when PC wakes from sleep.

[ Edited ]

My ACT 2012 Pro often freezes when I wake the PC from sleep with a mouse move.

Windows 7 Pro.

 

Any ideas/fixes?


Accepted Solutions
Solution
Accepted by topic author GrahamS
‎09-25-2015 03:20 AM
Nickel Contributor
Posts: 173
Country: Australia

Re: ACT2012 freezes when PC wakes from sleep.

yes don't suspend your hard drive in sleep mode.
Travis Rosevear ACC for
Act Today Australia and New Zealand

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Solution
Accepted by topic author GrahamS
‎09-25-2015 03:20 AM
Nickel Contributor
Posts: 173
Country: Australia

Re: ACT2012 freezes when PC wakes from sleep.

yes don't suspend your hard drive in sleep mode.
Travis Rosevear ACC for
Act Today Australia and New Zealand
Bronze Super Contributor
Posts: 1,170
Country: USA

Re: ACT2012 freezes when PC wakes from sleep.

This is not so much an ACT! issue as it is apparently in how the PC handles sleep...

 

I have had PCs that sleep anything open without an issue - all variations of ACT! included, and I have had others that using sleep caused problems not limited just to ACT!.

 

In the cases where sleep does not work dependably, I would use hibernate typically w/o issue...

Copper Elite Contributor
Posts: 227
Country: New_Zealand

Re: ACT2012 freezes when PC wakes from sleep.

Ahaaa! Makes sense, explains why it didn't always happen, had screen sleep at 30mins, HDD sleep at 60mins. Interesting don't seem to have the 'never sleep' option for the HDD, have set it to 300mins. Thanks.

Copper Elite Contributor
Posts: 227
Country: New_Zealand

Re: ACT2012 freezes when PC wakes from sleep.

So it would appear. Still getting used to Windows 7. Had no sleep issues with Act9 on XP on a laptop with Intel Centrino, but laptops typically had better sorted power save plans I think. Thanks for your response.

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: ACT2012 freezes when PC wakes from sleep.

I think it has to do with how the hardware drivers on a given system deal with the command to close down...