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ACT2012 SQL Database Error Message

Loyal Listener
Posts: 52
Country: Canada

ACT2012 SQL Database Error Message

I have been running ACT2012 on my laptop since last fall and never had an error such as this one.


I just changed laptops and I have loaded ACT2012 no problem and my main Database which on my

old laptop I did a backup and saved it to a USB Stick. I also have all other databases on the new laptop.


I am unable to open the other databases (.PAD) because I keep getting this SAGE ACT --- (X) The

SQL Database instance is unavailable. error.


How do I open these other databases or what do I need to do to get these to open as easy as my main



Note: -- On my Old Laptop I did try to backup the other files like I did the main one to my USB Stick but it

wouldn't do the backup. I could always open the other databases in the old Laptop but not in this one.


lease let me know what I need to do to correct this.






e-mail: -------

Copper Elite Contributor
Posts: 222
Country: Canada

Re: ACT2012 SQL Database Error Message

The best (and I would hope recommended) way would be to do a proper backup from the old machine and then do a restore or restore as on the new machine from your backup archive file.

Mark Rogers
Act! v20 Update 7, Office 365 SBP