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ACT2010 -- error when duplicating contact

Copper Contributor
Posts: 19
Country: United States

ACT2010 -- error when duplicating contact

When duplicating a contact in 2010, now get a popup error message "Value cannot be null" and you have to click OK to clear it.  Records appear to duplicate OK, but this is extremely frustrating and our users think they have done something bad to the database.  Is this on the Hotfix list??

Moderator
Posts: 4,395
Country: USA

Re: ACT2010 -- error when duplicating contact

There are currently no known issues regarding this error.  Are you able to duplicate the issue in the demo or new database?  Are you duplicating primary or all fields?
Copper Contributor
Posts: 19
Country: United States

Re: ACT2010 -- error when duplicating contact

We get this error on all of our workstations whether duplicating just primary fields or all fields.  Do not get the error when using demo database.