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ACT2010 - changing the email folder locations for IM

Tuned Listener
Posts: 14
Country: United Kingdom

ACT2010 - changing the email folder locations for IM

In ACT6 (which we're currently upgrading from) it was readily possible to change the location of the email folders when using IM as the mail client. This option seems to have disappeared under ACT2010. Is it now hidden away somewhere but still available if you know where to look, or has the option been taken away altogether?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT2010 - changing the email folder locations for IM

Emails are no-longer stored in the old unreliable folder system, they are now stored in a SQL database.

Tuned Listener
Posts: 14
Country: United Kingdom

Re: ACT2010 - changing the email folder locations for IM

Thanks, but just to clarify:

 

I can understand that the contacts database is now a managed SQL database and also that emails that have been attached to contacts will become part of that DBMS. But you're suggesting that even say the IM inbox (ie the mailboxes that seem to be located in the user's own area and that will hold originals of the inward emails) is itself now an SQL database? Have I understood correctly?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT2010 - changing the email folder locations for IM

Yes, but not the same as the contact database.

If a user configures ACT! Email to use Internet Mail, Outlook® Express or Eudora®, ACT! will create a separate e-mail SQL database. The email database consists of the following files:

    * ActEmailMessageStore.mdf
    * ActEmailMessageStoreLog.LDF

The e-mail database is separate from the contacts database (.ADF) and is stored in a different location that the other database files. The default directory is:
C:\Documents and Settings\All Users\Documents\ACT\ACT for Windows\Email\{version of ACT!}
The .MDF file contains the actual e-mail messages, while the .LDF file is a log file that tracks transactions from e-mail activity.

Platinum Elite Contributor
Posts: 14,384
Country: Australia
Tuned Listener
Posts: 14
Country: United Kingdom

Re: ACT2010 - changing the email folder locations for IM

OK - thanks again.

 

But just to pursue my original question, but now rephrased:

 

You talk about the _default_ folder for the two MessageStore files. Is it possible to change the default setting and place this email storage location elsewhere on the visible filesystem?