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ACT2010 - adding a contact from Outlook

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Copper Super Contributor
Posts: 82
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Accepted Solution

ACT2010 - adding a contact from Outlook

When you add a contact to ACT from Outlook the dialogue box that opens doesn't allow you to toggle between it and Outlook cut and paste information into it.

 

That's quite annoying and very time consuming... or have I missed something?


Accepted Solutions
Solution
Accepted by topic author gtdc
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT2010 - adding a contact from Outlook

That is the way Outlook works. Whenever a tool or utility dialog box is open in Outlook, it does not allow you to access the main window (Word and Excel are the same way). As a workaround, you can copy the entire email to an open Notepad or Word doc before clicking the Add ACT! Contact icon, and then you can toggle to that since it is a separate application.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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All Replies
Solution
Accepted by topic author gtdc
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT2010 - adding a contact from Outlook

That is the way Outlook works. Whenever a tool or utility dialog box is open in Outlook, it does not allow you to access the main window (Word and Excel are the same way). As a workaround, you can copy the entire email to an open Notepad or Word doc before clicking the Add ACT! Contact icon, and then you can toggle to that since it is a separate application.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Copper Super Contributor
Posts: 82
Country:

Re: ACT2010 - adding a contact from Outlook

Ah, clever. Thank you.