06-28-2009 07:29 AM - edited 06-28-2009 07:38 AM
In need to make more fields and doing Tools-Design Layout/Contacts etc.
In adding a new field name and clicking add then it is created but I get a pop-up saying ** INDEX-1 does not have a value**
the problems is I cannot jump out/Close, other than Ctrl/Alt/Del and then I get do you like to save (I say Yes) and then I have to logoff
and Login again.
I did several things: Maintain Database/Reindes/repair.
What is also annoying that in clicking Design Layout I should have the Design Layout,but sometimes it comes back in
the Normal Contacts/Address etc screen.
What to do,because one or two is not problem, but some 30 add fields to go,is frustrating.
Thanks for help.
06-29-2009 06:11 AM
I have a couple questions to help narrow down the issue.
- What OS are you using?
- Are you using 120 DPI? If so, switch it to 96 DPI and restart ACT!. Follow the DPI Settings section in the KB below on how to check and change the DPI.
- When you load ACT!, is the startup view the dashboard?
- Do you get the same error if you create fields by going to Tools > Define Fields?
06-29-2009 07:12 AM
Thanks dlunchford for reply sofar:
OS:Windows Home premium 32 bits
Memory 4 Gb Ram
ACT 2009 11 - 1 user.
120-96 DPI,you mean layout in 1024x768 rsp 800x600 ? I work with layout 1024x768 and Screendisplay(Configuration) 1440x 900 on 17"screen
All worked normal last days,with adding, some 80 extra fields I added, and then suddenly (powerfailure?) i got these ***Index-1** error.
I tried also now Tools/Define fields and ALSO herer I get now error: ***Define fields encountered errors and logged the issue**
I tried on other machine(copying files) and there I get same errors as well. So it should be something like error in Act-Layout/Display sneaked into
Hoping I can maintain my layout,because it was a lot of work, but if required I have to RE-INSTALL the ACT2009 ?? completely??