Community
Showing results for 
Search instead for 
Do you mean 
Reply

ACT11 Possible Bug -- Word Merged Document Save Function

Bronze Contributor
Posts: 1,393
Country: USA

ACT11 Possible Bug -- Word Merged Document Save Function

Ver 11

Microsoft Word 2003

 

When I do a document merge of one contact (Write|Other Documents|Document Name), it merges just fine. 

 

When I save the document, it prompts me for the path to save it.

 

When I save the document later, it prompts me for the path again (no I am not selecting "Save As").

 

Has anyone else seen this?

 

 

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT11 Possible Bug -- Word Merged Document Save Function

Thank you for participating in the ACT! Community. Based on the information provided, the issue appears to be associated with a previously reported issue with the integration of ACT! and Office 2003. An update will be provided if the status changes or if an alternative work-around to this issue is identified. I apologize for any inconvenience this issue may cause.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.