02-28-2011 01:09 PM
All - I bought ACT last year but never really used it. I went to install it today, but once the intsallation finishes, ACT won't load / initialize. It gets to the start up box and just freezes. I have to restart the system to close it down. I did a full uninstall/reinstall and the same problem happened again.
Customer support tells me they'll help, but only if I pay $69 for a technician call. First, I find it offensive that they won't even support their own product that I already paid money for. Second, I expect a product like this to at least LOAD, and given that it doesn't I'd welcome any help / suggestions from this forum.