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ACT! won't start / load

New Member
Posts: 1
Country: USA

ACT! won't start / load

All - I bought ACT last year but never really used it.  I went to install it today, but once the intsallation finishes, ACT won't load / initialize.  It gets to the start up box and just freezes.  I have to restart the system to close it down.  I did a full uninstall/reinstall and the same problem happened again.

 

Customer support tells me they'll help, but only if I pay $69 for a technician call.  First, I find it offensive that they won't even support their own product that I already paid money for.  Second, I expect a product like this to at least LOAD, and given that it doesn't I'd welcome any help / suggestions from this forum.