01-12-2017 07:03 AM
Act! Pro Version 18.104.22.168, Update 4
Windows 10 Pro
Local / private data
I THINK I've set up my options correctly in tools/preferences. However, when I hover over an email address in an ACT record it shows as a link, but if I click on it I get the dreaded "Object not set to an instance of an object" message. Then it all freezes for 20/30 seconds. When it comes back to life the email address is not a link, but is editable. If I click elsewhere then return, it is a link again - but still it doesn't work.
Really need my email integration to work
Is there a fix please??
01-12-2017 07:07 AM
The follwoing kb article relates to this error:
It is usually resolved with the first few steps (UAC/run as admin conflict) but sometimes requires all steps to be followed.