06-07-2017 10:20 AM
Only 30 of 155 contacts will sync from ACT v18 to Google contacts. Help. Driving me nuts. Calendar is fine. Just need all contacts to transfer to Google.
Have performed a reset by deleting metadata in roam section/act folder. Using Win10home.
06-08-2017 02:23 AM
06-08-2017 06:35 AM
Thank you for the reply.
All contacts are selected to sync.
When I first attempted, 155 contacts were visible in the contacts selector box. Now, zero is there.
I am trying to populate Google with my ACT! contacts.
06-08-2017 09:19 AM
06-08-2017 09:31 AM
I deselected and reselected the current database. Still, shows zero.
Checking Google contacts still, shows only 30 contacts. Additionally, I resynced database.
06-08-2017 09:38 AM
06-08-2017 09:46 AM
I have only 155 contacts in database.
I followed your steps and there are 155 contacts listed in the Sync all.
But still zero in the Total number of Act! contacts to synchronize: 0
06-08-2017 09:59 AM
Please double check that the checkbox next to All Contacts is checked, like is shown in this screenshot:
If this is checked, and the contacts total is still 0, then try creating a new sync set and selecting all users and all contacts again.
Does the total also show as 0 in the Outlook Integration Preferences window, under the Synchronize Contacts tab when selecting all contact from the same selector box?