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ACT!v17 Pro - Help - unable to open .txt files attached to eithher a contact or opportunity record

Nickel Elite Contributor
Posts: 988
Country: USA

ACT!v17 Pro - Help - unable to open .txt files attached to eithher a contact or opportunity record

[ Edited ]

Act! Pro Version 17.1.169.0, Hot Fix 3 - Wind7 Pro - Newley rebuilt system also using outlook2013 desktop. - 3g cpu 8g ram.

 unable to open .txt files attached to eithher a contact or opportunity record

If I go outside of ACT! using windows explorer, the .txt files open just fine.

Tried running ACTDIAG DB Rebuild options? 

My prev system is RIP - BSOD-Dead Hard Drive. I had backups so I performed the ACT! Restore-as to recover my databases and personal files.  Everything else seems to be working ok. Able to open other file types that are attached to ACT! records.

All my os updates are current.

Any ideas? Suggestions Welcome and Thank you. FSBill

Bill Williams - Owner / ACT! Consultant / Trainer at FILL STAFF HR "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://www.fillstaffhr.com/backupfolderspro.html - FREE
Backup your ACT! Databases DAILY using ACT! / File/ Backup/ Backup Database.(Include Attachments).
Also - FREE - BIG ACT! LAYOUTS for Larger Monitors http://www.fillstaffhr.com/bigaldl01.html
Also - FREE - BullZip PDF Printer - Print directly to PDF http://www.bullzip.com/products/pdf/info.php
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Nickel Elite Contributor
Posts: 988
Country: USA

Re: ACT!v17 Pro - Help - unable to open .txt files attached to eithher a contact or opportunity record

[ Edited ]

Update - wow this prob happened again? as of May 15, 2019, running Act! Pro Version 21.0.295.0, Update 7 English (United States)

Unable to open .txt attached doc items..   I wish this issue had some resolution posted the last time this happened.

Any ideas from any one. Thank you. 

PS: The ACT!Pro v21.1 update1 still does not work using the act download center ..

Bill Williams - Owner / ACT! Consultant / Trainer at FILL STAFF HR "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://www.fillstaffhr.com/backupfolderspro.html - FREE
Backup your ACT! Databases DAILY using ACT! / File/ Backup/ Backup Database.(Include Attachments).
Also - FREE - BIG ACT! LAYOUTS for Larger Monitors http://www.fillstaffhr.com/bigaldl01.html
Also - FREE - BullZip PDF Printer - Print directly to PDF http://www.bullzip.com/products/pdf/info.php