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ACT user doesn't have 'select user' calendar filter

New Member
Posts: 17
Country: United States

ACT user doesn't have 'select user' calendar filter

Good evening from Wisconsin,

 

Our company only has two ACT users (myself and my office manager).  We are both set up as Administrators.  I can see my calendar and her calendar, but she can only see my calendar.  She can schedule items for herself until the cows come home but she's never been able to see them, and I can see all of them.  On my ACT, I have chosen using the 'select users' calendar filter to see both of our calendars; however, she does not have that button on her ACT.

 

We are using ACT by Sage 2010 version 12.1.181.0 hotfix 1.

 

How can we get that button on her ACT so she can see her own calendar?

Thank you in advance,
Isaac Grover

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT user doesn't have 'select user' calendar filter

Hello Isaac,

Welcome to the Act! Online Community!

 

Try resetting the toolbars.  This is done through the Tools > Customize > Reset Menus and Toolbars option.

Greg Martin
Sage
New Member
Posts: 17
Country: United States

Re: ACT user doesn't have 'select user' calendar filter

To bring closure to this issue, there was no 'Select User' button on the calendar view, but going to View -> Filter Calendar View showed me that I needed to unselect the previous person's name and highlight our current person's name so that she could see her own calendar entries in addition to mine.