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ACT!up2011 Pro svcpk1 hotfix6 did not fully upgrade database to ACT!2011 Premium -

Nickel Elite Contributor
Posts: 934
Country: USA

ACT!up2011 Pro svcpk1 hotfix6 did not fully upgrade database to ACT!2011 Premium -

ACT!up2011 Pro svcpk1 hotfix6 did not fully upgrade database to ACT!2011 Premium.

I also had probs exporting old db info into new db. using a another ACC's server for our mutual client.

It seems ACT!2011 premium fails to update the Histories adn I think also the Dashboards?

Saw wheer others had this prob and they dis a File Saave Copy of database to correct and it seems to have helped the Histories problem but not the dashboard update to 2011 premium? Just spent 3 days and nites doing a 3 hour upgrade/export.

Contact Histories hung at approx 90% complete. May be good enough may not?

When I look in ACTDIAG, the new upgraded db still shows version 2011 svcpk1 hotfix 6. all the other db's reflect the proper version for 2011 premium hfx2? So I'm trying to find out if this iis known prob? Resolve? Fixy?

We have run actdiag check db, reindex db, rebuild options, detach and reverify db?  Why I am see the different versions in actdiag?  Especially when the File Save copy should have made new db current schema version? could sure use some help here. I'm gettin tired. thanks fsb

 

 

 

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