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ACT to Outlook integration

New Member
Posts: 1
Country: United States

ACT to Outlook integration

Hello:

 

I am using ACT 2009 with Outlook 2003. Outlook is not recognizing ACT!. I was able to copy the calendar, but I cannot load contacts, I have no options to attach messages to ACT contacts.  What could be the problem causing this issue? 

 

The directory name appears to be correct. I had this working correctly before on an older computer, but now it no longer works. Any leads will be great.  It is really slowing down my routine down. 

Moderator
Posts: 4,395
Country: USA

Re: ACT to Outlook integration

New Member
Posts: 1
Country: United States

Re: ACT to Outlook integration

David

I know there is a 'function' that is suppose to be running when you do a 'msconfig' -- can you tell me which one it is?  It puts the act toolbar back on the outlook message -- I lost it again and can't remember which item I need to restart.

Thanks

Tanya

Moderator
Posts: 4,395
Country: USA

Re: ACT to Outlook integration

There isn't a startup item that handles the ACT! Outlook tool bar.  Act.Outlook.Service.exe is used to attach emails from Outlook to ACT!.