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ACT synchronisation with files very slow

Copper Super Contributor
Posts: 659
Country: Netherlands

ACT synchronisation with files very slow

'Server' with Windows XP and ACT! 2008

4 workstations connect over the network with the database on the server.

All is running fine

but.... 

2 notebook users are using a remote database, the sync takes hours and hours....

 

when the attachment folder is empty on both sides the sync is done in a few minutes.

as soon the files are added back to the attachment folder (only 50 mb!!) the sync takes hours and hours

(sometimes 2 days....)

 

we tried disabeling firewall, antivirus, etc. but no luck

 

what can we do?

 

Any ideas?

Thanks 

 

 

 

Otto Lanjouw
www.relact.nl
Moderator
Posts: 4,395
Country: USA

Re: ACT synchronisation with files very slow

Hello,

 

Download and apply the 10.0.3 update.  The update reduced the time to synchronize file attachments between an ACT! host database and an ACT! remote database significantly, what used to take hours now takes minutes.

 

How to Download and Apply the ACT! by Sage 2008 (10.0.3) Service Pack

What Changes Were Made in ACT! by Sage 2008 (10.0.3)

Copper Super Contributor
Posts: 659
Country: Netherlands

Re: ACT synchronisation with files very slow

thanks for the reply.

 

had to mention it before but it is a Dutch version ACT! 2008 10.01

unfortunately there isnt a 10.02 or 10.03 upgrade available for this Dutch version.

any trics that i can do for speeding up the proces with 10.01 release?

thanks 

 

Otto Lanjouw
www.relact.nl