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ACT sync not working. Can receive to remote database but not send from remote database?

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Posts: 98
Country: Australia

ACT sync not working. Can receive to remote database but not send from remote database?

Hi, I posted this a while ago but nobody replied. I desperately need to get this fixed so I'm re posting it if someone can please help. Thanks in advance! 

 

Hi, I have ACT 11 syncronising every hour to a remote database in another office, using Hamachi. It has been working perfectly for the last few months since I had it set up. The remote database is still recieving all updates from the main database fine, however it has stopped sending them from the remote database back to the main database. I haven't changed anything and the sync log (copy below in case it helps) appears fine to me. I've tried things like turning off the firewalls and a few other odds and ends but I can't fix it. If someone can please help me fix it that would be great!

 

======== SYNC SESSION - 3/12/2008 9:17:08 PM ======== [ Info | 3/12/2008 9:17:08 PM ]Message: Sync remote client created. [ Info | 3/12/2008 9:17:26 PM ]Message: Checking if schema changes are available for sync. [ Info | 3/12/2008 9:17:28 PM ]Message: Client establishing synchronisation with server database: FITNESSENHANCEMENTCURRENTACTV11 [ Info | 3/12/2008 9:18:06 PM ]Message: Initial Handshake completed. [ Info | 3/12/2008 9:18:06 PM ]Message: Checking if data changes are available for sync. [ Info | 3/12/2008 9:18:09 PM ]Message: Client initialized database send session: 288 [ Info | 3/12/2008 9:18:09 PM ]Message: Client initialized. [ Info | 3/12/2008 9:18:13 PM ]Message: Client schema synchronised. [ Info | 3/12/2008 9:18:19 PM ]Message: Server initialized. [ Info | 3/12/2008 9:18:26 PM ]Message: Server schema synchronised. [ Info | 3/12/2008 9:18:33 PM ]Message: Files synchronised. [ Info | 3/12/2008 9:19:01 PM ]Message: Content synchronised. [ Info | 3/12/2008 9:19:09 PM ]Message: Exceptions synchronised. [ Info | 3/12/2008 9:19:10 PM ]Message: Synchronisation completion done. [ Info | 3/12/2008 9:19:16 PM ]Message: Synchronisation has completed. [ Info | 3/12/2008 9:19:16 PM ]Message: Items sent: Total Records Synchronised - 0 Files - Attempted 0, Completed 0 Exceptions Occurred - 0 [ Info | 3/12/2008 9:19:16 PM ]Message: Items received: Activity - Added 48, Deleted 2, Updated 16 Contact - Added 6, Updated 13 History - Added 20, Updated 2 Security - Added 2 Sync - Added 10 Total Records Synchronized - 119 Files - Attempted 0, Completed 0 Exceptions Occurred - 0

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Re: ACT sync not working. Can receive to remote database but not send from remote database?

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